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Welcome to Shoperstop Shopping Store!

Let nothing hold you back

ORDER TRACKING

What is the best way to know if my order has been placed successfully?

After the order has been successfully placed, Designershrine  will email and SMS you a confirmation. You will receive a mail with all the details about your order.

If I need to check my order status, how can I do that?

You can track your order on the Designershrine  website account to see if it is being processed as promised. Find out more about your orders by clicking "My Orders."

Is it possible to modify my order's shipping address after placing it?

It is only possible to change the shipping address of your order if it has not yet been packed at our warehouse. Get in touch with Customer Care at customercare@designershrine.com asap.

DISPATCH AND DELIVERY

What should I do after receiving a package that has been opened or tampered with?

Please notify our customer care team immediately if your shipment has been opened or tampered with. We will not accept any notification after 24 hours of the attempted delivery.

Can you tell me how long it will take for my order to arrive?

Every order is processed and shipped within 48-72 business hours of receiving it. Depending on your location's accessibility, it may take longer to receive the shipment.

What are your delivery methods?

The delivery of your packages is handled by leading courier services. On their website, you can track the packages using the consignment number provided by Designershrine.  

EXCHANGE & RETURN

What is the expected timeframe for receiving my refund?

Refunds will be processed within 24-48 business hours of pickup, and you will receive an email and SMS confirmation of the reimbursement. Refunds will reflect in 5-7 business days.

Is there a reason why my product was not picked up?

In order to pick up the item, we make three attempts. In the event that the item is not picked up on the third attempt, the pickup request will be marked as unsuccessful.

How can I proceed if my order is defective or incomplete from Designershrine?

Please get in touch with us within 48 hours of receiving the order with the images of the product received if there is a defect or incomplete part of the order.